Chapter 4 in How to Win Friends and Influence People refers to starting dialogue in a friendly way.
I recently applied for a job with a large employer and had jumped through all the hoops (application, interviews, background checks, etc.). I had heard this firm was notoriously slow to process information, but had a feeling I needed to call them to find out the job disposition. Employing the techniques suggested of this chapter, and knowing I going to be directed to voicemail, I changed my tactics. Instead of asking about the job, I called to thank the woman who had set up the interview I had with the hiring managers and asked if there was anything I could do to help her out. Less than 2 minutes later, she called back, apologized and said she was going to call me back personally to give me an update. She was sorry, but they had just filled the position, internally, but shared information with me that she likely would not have otherwise. It was a tough decision to not hire me, evidentally, and said that I showed well to all concerned. She said she would be happy to forward my information personally to their recruitment specialist subcontractor for other potential opportunities. I asked for her email address to contact her further, later, and she shared that she was actually leaving the company in a few weeks to join with her husband in launching a food-for-school program. I shared back about the Recycling & Resource Management classes I'm currently enrolled in, and the fact that our onsite food program consists mainly of candy bars and coke. Looks like maybe we can do some business in the future...?
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